Shopping Cart

Location

Unit 3 22 Kingsbury Street, Brendale QLD 4500

We car located directly opposite SEVA (Ambulance service centre)

With parking at the end of the driveway outside our front door.

Business Hours

Monday- 10am-4pm

Tuesday- 10am-2pm

Wednesday- Thursday- 10am-4pm

Friday- 10am-6pm

Saturday- CLOSED

Sunday- CLOSED

Frequently asked Questions

Generally, our orders will ship within 3-4 business days. However, this fluctuates throughout the seasons!

This is an estimate. Fluctuations can occur due to sales, busy periods, etc. Kona Blanks will continually update their customers should this estimated time exceed 7 business days. If you require your order in a hurry please advise us and we will do our best to accommodate your request but cannot guarantee it will be possible. 

Australia Post is sent out on Monday, Wednesday and Friday. Couriers are collected on the next business day from when they are booked.

Please note that this is always calculated in business days (Monday-Friday)

Unfortunately, Kona Blanks is unable to provide any returns or exchanges for products once they have left our Brendale Office. The only instance that this would occur would be for situations covered under Consumer Guidelines. This is where an item is received damaged or faulty or not as described. Only items such as these are eligible for return.

Please ensure you contact as soon as you realise the mistae either via Facebook or email sales@konablanks.com.au so that we can try and change the address before the items are sent. If your items have already been senmt out we will try to redirect your items to the correct address but you will be responsible for covering any charges that may be incurred for the change of address.

If you have any questions regarding your order or any general questions, please do not hesitate to reach out to our team via our Facebook page https://www.facebook.com/KonaBlanks.

Alternatively, you can contact via email on sales@konablanks.com.au or phone us during business hours on: 07 31425855

Please ensure you contact as soon as you realise the mistae either via Facebook or email sales@konablanks.com.au so that we can try and change the address before the items are sent. If your items have already been sent out we will try to redirect your items to the correct address but you will be responsible for covering any charges that may be incurred for the change of address.

Kona Blanks ships throughout Australia using Australia Post or your nominated courier via Interparcel. We are currently not shipping internationally. 

Should you receive the wrong item or the item/order is damaged, you will be required to contact our office within 3 business days of receiving your order, along with a photo of your wrong/damaged item and we will assess this. Please note that this photo must have the entire contents of the package visible along with the packaging. Please cite your order number, name, and postal address for all communications. We will review the photos and then inform you of how to proceed with a claim for the dan\mages. (Australia Post requires the receiver to present all items including packaging to an Australia Post branch for inspection to submit a claim). We can only offer replacements/refunds for damaged items if the instructions of the carrier are preformed. Should the item/s be required to be returned to our office, we will provide a return shipping label. In some instances, this does not need to occur.
Should the item be deemed damaged or faulty, a refund will be processed. It will be at Kona Blanks’ absolute discretion should a replacement be provided.  

Get in touch with us

If you have any questions regarding your order or any general questions, please do no hesitate to reach out to our team via Facebook.

Alternatively, you can contact via email on sales@konablanks.com.au or phone us during business hours on: 07 31425855